The Diamond Headache Clinic will bill your out-of-network insurance company for your initial office visit. Any co-pays and/or deductibles will be due at the time of service. If you are out of network, we will NOT bill insurance companies for follow-up visits unless we are contracted with them or you have Medicare. Although eligibility has been checked with your insurance company prior to your office visit, this is NOT a guarantee of payment. Benefits are determined by your insurance company once the claim has been received and reviewed.

If your insurance company was billed and payment is not received within 45 days, the balance will be transferred to the patient’s responsibility. This office cannot accept responsibility for collecting your insurance claim or for negotiating a settlement on a disputed claim. Any portion of the bill not paid, or denied, by the insurance carrier, will be the patient’s responsibility.

If you have Medicare and a supplemental or secondary insurance carrier, please call Medicare and advise them of your secondary or supplemental information. Medicare will bill your secondary carrier for you.

We DO NOT bill secondary insurance carriers unless Medicare is your secondary insurance or we are contracted with the secondary insurance carrier. Use the Explanation of Benefits, or EOB, from your primary insurance carrier to bill your secondary insurance and attach any appropriate documentation, for instance a statement from the Diamond Headache Clinic.